No stats / Infinite loading of news: We are experiencing some technical issues with backend server due to heavy load, please be patient.

[macOS] Crash reporting procedure

Unlike Windows and Linux, our macOS versions of Insurgency/Day of Infamy do not automatically send us a report when your game crashes. These crash reports help us immensely in figuring out what's wrong with a person's game, and helps guide us in fixing it.

For now, we ask that if you crash on macOS, you please submit to us your crash report manually in the following way:

When the game client crashes, it should display an error window with text something like "The application Insurgency/Day of Infamy quit unexpectedly."

In the bottom middle part of this window you will see a "report" button. Click on it, and it will open a "Problem report" window. This is your crash report. Take the text from that window, copy it, and paste it on the site www.pastebin.com

Doing this will generate a link with your pasted crash report. Submit this link along with a brief description of the crash explaining when and where it happened, if you have custom content from the Steam Workshop, and what your current video settings are ingame. Include any information you feel will help us figure out the crash and ultimately fix it.

Thank you for taking the time and we appreciate your reports. They help us fix the game and make it better, so send them on over.

  • 14
  • 08-Oct-2016
  • 949 Views